Refund & Cancellation Policy

Please check the service and amount carefully before making a payment. Refunds may be considered for: • Duplicate successful payments. • Incorrect or excess payments. • A service that cannot be provided by the Foundation. • Other genuine cases approved after verification. Refunds may not be available where a service has already been provided, where the applicable service rules state that the fee is non-refundable, or where incorrect information was supplied by the customer. For a refund request, provide: • Name • Mobile number/email • Payment/order/reference ID • Payment date • Amount • Reason for the request Approved refunds will normally be sent through the original payment method. After approval, the bank/payment provider may require additional time to credit the amount. A refund request does not automatically guarantee approval. Each request will be checked against the applicable service and payment records. For refund support: Helpline: +91 8278298025 Email: info@ngoshreeasm.in